Last updated: 24 October 2026
This policy explains what personal information Madison International Trading Company collects, why we collect it, and what you can do about it. It covers this website, enquiries you send us, the business introduction emails we send, and the cookies this site uses.
Who we are
Madison International Trading Company (‘Madison ITC’, ‘we’, ‘us’) is an export trading company. We supply essential oils, mint oils and menthol to manufacturers. We are responsible for the personal information described in this policy.
- Kanpur office: 52/43 ‘C’, New Dal Mandi, Naya Ganj, Kanpur 208001, Uttar Pradesh, India
- Email: info@madisonitc.com
- Phone: +91 89229 21244
Privacy questions are handled by our proprietor, Divyansh Chaurasia. Please send them to info@madisonitc.com.
In short
- We collect only what we need to answer enquiries, introduce our business and supply our customers.
- We use analytics cookies only if you accept them.
- We do not sell personal information or use it for advertising.
- You can ask us to show, correct or delete what we hold about you at any time.
When you contact us
If you use the contact form, email us, call us, or message us on WhatsApp or Telegram, we receive your name, your contact details and your message, plus anything else you choose to send, such as your company name or product requirements.
We use this to answer you, send quotes and samples, and handle orders. The contact form sends your message to our inbox at info@madisonitc.com. The website itself does not keep a copy.
The WhatsApp and Telegram buttons open those apps. Messages you send there are also handled by WhatsApp (Meta) or Telegram, under their own privacy policies.
When you visit the website
Server records. Like most websites, our hosting provider, Hostinger, records basic technical information when you load a page, such as your IP address, browser type and the page requested. This keeps the site secure and working.
Analytics, only if you accept. If you accept analytics cookies, Google Analytics tells us which pages are visited, how visitors found the site, roughly where they are (country and city), what device and browser they use, and whether the contact form was sent. It does not tell us your name or email address, and we do not try to identify you.
If you reject or ignore analytics cookies, no analytics cookies are set. Google Analytics still receives a basic signal that a page was viewed, with no cookie or identifier, which helps us estimate how many people visit. Google calls this ‘consent mode’.
Fonts. Our pages load their fonts from Google Fonts. When a page loads, your browser connects to Google’s servers, so Google receives your IP address.
Business introduction emails
We look for manufacturers and distributors who may buy essential oils and mint products, and email them to introduce Madison ITC.
To do this, we collect business contact details from public sources: company websites, trade association member lists and public business databases. These details are the company’s name, website and country, a work email address, and a person’s name and job title where the company publishes them. We use them only to introduce our business and to follow up if you reply. We do not email people in countries where the law requires consent before a first business email.
If you don’t want to hear from us, reply ‘unsubscribe’ or email info@madisonitc.com. We’ll stop contacting you and delete your details. We keep only your email address on a do-not-contact list, so that you are not contacted again by mistake.
Customers and suppliers
If we do business together, we keep the contact details of the people we deal with, along with orders, sample requests, shipping documents, invoices and payment records. We need these to supply you and to meet Indian tax, customs and export rules.
Our legal reasons (UK and EU)
If UK or EU data protection law applies to you, we rely on these legal bases:
- Answering enquiries and supplying customers: taking steps before a contract, or carrying one out.
- Business introduction emails and keeping in touch with business contacts: our legitimate interest in finding and serving business customers. You can object at any time.
- Analytics cookies: your consent, which you can withdraw at any time.
- Server records and the cookie that remembers your choice: our legitimate interest in running a secure, working website.
- Keeping business records: our legal obligations under Indian law.
Cookies and similar technologies
A cookie is a small file a website stores in your browser. When you first visit, a banner asks whether to allow analytics cookies. Only the necessary cookies below are set until you choose. You can change your choice at any time with the Cookie settings link at the bottom of every page, or by clearing cookies in your browser.
Necessary (always on)
cookiez-user-consent: remembers your cookie choice. Set by this site. Kept for 180 days.wp_consent_functional,wp_consent_statistics,wp_consent_marketing: pass your cookie choice to other parts of the site. Set by this site. Kept for 30 days.
Analytics (only if you accept)
_ga: Google Analytics. Tells visits from different browsers apart. Kept for up to 2 years._ga_YN51ZTYPMK: Google Analytics. Keeps track of your visit. Kept for up to 2 years.
Advertising
We do not use advertising cookies.
Local storage
The chat button saves small notes in your browser, such as when you last saw it, so that it does not keep showing the same prompt. These stay in your browser and are not sent to us.
Who we share information with
We share personal information only where it is needed:
- Hostinger, which hosts our website and email.
- Google, for Google Analytics (if you accept) and Google Fonts.
- Elementor, which provides our cookie banner and keeps a record of each cookie choice (a random ID, the choice, the date and the country) for 30 days as proof of consent.
- WhatsApp (Meta) and Telegram, if you message us there.
- Couriers, freight forwarders, customs agents, testing laboratories and banks, when we send samples, ship orders or take payment.
- Our professional advisers, and government authorities where the law requires it.
We do not sell personal information.
Where your information is held
Madison ITC is based in India, so information you send us is held and used in India. Some of our service providers, including Google, process information in other countries, such as the United States. Where UK or EU law applies, we rely on the safeguards these providers offer for international transfers, such as standard contractual clauses.
How long we keep it
- Enquiries that don’t lead to business: up to 2 years after our last contact.
- Customer and supplier records: as long as Indian tax, customs and accounting laws require.
- Business introduction contacts: until you ask us to stop, or up to 2 years after our last contact if you don’t reply. Do-not-contact entries are kept so that we can honour them.
- Google Analytics data: up to 14 months.
- Cookie choice records at Elementor: 30 days.
Your rights
Wherever you are, you can ask us:
- what information we hold about you, and for a copy of it
- to correct it
- to delete it
- to stop sending you business emails
If UK or EU data protection law applies to you, you also have the right to restrict or object to how we use your information, to take your information to another provider, and to withdraw your consent at any time. You can complain to the Information Commissioner’s Office in the UK, or to the data protection authority in your country.
If you are in India, you have rights under the Digital Personal Data Protection Act, 2023, including to access, correct and erase your information, to have your complaints dealt with, and to nominate someone to act for you. If we don’t resolve your complaint, you can take it to the Data Protection Board of India.
To use any of these rights, email info@madisonitc.com. We’ll reply within one month. We may ask you to confirm who you are first.
Security
This website uses secure (HTTPS) connections, and only the people who need personal information can see it. No system is completely secure, so please don’t send sensitive information, such as bank details, through the contact form.
Children
This website and our business are for companies. We do not knowingly collect information about children.
Changes to this policy
If we change how we use personal information, we’ll update this page and the date at the top.
Contact
Madison International Trading Company, 52/43 ‘C’, New Dal Mandi, Naya Ganj, Kanpur 208001, Uttar Pradesh, India. Email info@madisonitc.com. Phone +91 89229 21244.